Cryptorers Private Limited (Company, we, our, us) operates a website - www.cryptorers.com, partner website(s) and a mobile application(s) including all its versions and variations - “Cryptorers” (hereinafter referred to as “Portal”) in India, through which the Company hosts, enables and offers access and participation to various contests, games including fantasy games based on skill being conducted on the Portal, access to educational resources in form of audio-video presentation, articles, expert opinions and other material, enabling User of the Portal to learn about the block chain based ecosystems; access to the community(ies) of like minded people willing to explore, discuss and learn about blockchain based ecosystem; (hereinafter referred to as “Services”) through Portal. The Company collects, uses, shares, and protects information of any person accessing, visiting or using the Portal (hereinafter referred to as the “User” or “you” or “your”). Company respects the privacy of its Users and is committed to protect it in all respects.
This privacy policy (the “Privacy Policy”) explains the details of our collection, use and disclosure of information , including the personal information of the User which is furnished by the Users and information automatically tracked during user’s navigation on our Portal. You should read this Privacy Policy in its entirety before you proceed to accessing Services or explore or visit the Portal.
While you have the option not to provide us with certain information or withdraw consent to collect certain information, kindly note that in such an event you may not be able to take full advantage of the entire scope of features and Services offered to you and we reserve the right not to provide you with our services.
This Privacy Policy must be read in conjunction and together with the Terms and Conditions of Use, available at: Terms and Conditions.
By accessing our Services or by visiting, accessing or using the Portal, in part or full, you expressly agree and consent to be bound by the terms of this Privacy Policy.
1. Scope of Policy and Terms
This Privacy Policy applies to the Services, Portal, or any online / mobile application or service that refers to or links to this Privacy Policy. This Privacy Policy applies regardless of whether you have downloaded or accessed the Portal from your mobile telephone or handheld device or any other computer resource to access our Services.
2. Information We Collect
Personal Information: Personal Information refers to any information about a living individual who can be identified from that information, either by itself or when it is combined with other information. However, in the course of the end user’s interaction with the Services, we collect the following information:
a. Information you submit to us: You give us your information by registering your account, accessing our Services. This will also include information you provide to us by corresponding with us. This may also include your social media information and activity, based on your interaction with us. The following is a list of information collected from you when you register an account on the Portal:
a) Name: for the purpose of knowing the identity of the User;
b) Birth Date: for the purposes of verification of your age;
c) Gender: for the purposes of creating a profile and identifying the demographics of users;
d) Identification proof: for the purposes of verifying a registered profile.
e) Personal Webpage – where you intend to link your social media handles / profiles with us.
a) Mobile number and Email address : for the purposes of registration, creation of an account, correspondences with you;
b) Residential Address - for the purpose of delivery of any Service to you and identifying the demographics of the Users.
a) Information including bank account, credit/debit card details, UPI id and other similar details for the purpose of in app purchases and playing.
b. Information we collect automatically:
c. Information we collect from third parties:
We may work with a limited number of third parties (including mobile network providers, and delivery service providers, collection agencies, analytics providers, KYC providers) to provide the Services and may receive information about you from such third parties. We also receive profile information from the social media Portal/s that you use to log in or create accounts with us, as per their terms and policies.
3. Why We Collect Information
All information that We collect will be collected, recorded, stored, used and protected in accordance with the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other data protection and other applicable laws.
3.1. We collect information (including Personal Information) to provide the Services and for the purposes as outlined below:
a) to help us identify you when you log into the Portal and when you register an account with us;
b) to help facilitate in-app purchases & withdrawals and make subscribed and paid content available to you;
c) to enhance the quality of the Services including gaming related services that we provide and to improve the effectiveness to better tailor our Services to your interests and needs;
d) to validate, authorize and map a specific profile with an authorized user;
e) for the performance of a contractual obligation;
f) to communicate with you;
g) to provide you with marketing communications, advertising, news, special offers, and general information about the products and services;
h) to provide and process service requests initiated by you;
i) to facilitate your participation in various contests or programs conducted by the Company, affiliates, subsidiaries, or agents on the Portal.
j) To track and analyse Your activity on Portal;
k) Administering and protecting Site, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data;
l) Delivering relevant content and online advertisements to You
4. Disclosure of your Information and Third-Party Information
4.1. We may share the personal information (and other information) with our affiliates and/or third-parties when necessary, to provide you with the Service infrastructure and the related, to provide advertising and promotional services, to provide search results and links (including paid listings and links), to process financial transactions, to provide customer service, and any such relevant and necessary purposes which are essential for us making our Services available to you.
We may appoint/engage other entities/organisations, to carry out some of the processing activities on Our behalf. We will ensure that your information is properly protected and that it is only used in accordance with this Privacy Policy.
4.2. We will never display, rent, or sell your personally identifiable information to others.
4.3. We may have to disclose your personal information:
a. As required by law, such as to comply with a judicial order, executive orders, requirement by a law enforcement authority, or by other legal processes.
b. To protect and guard the rights and interests of the Company.
c. When we are required to provide information to the companies that provide products or services on our behalf; (unless we notify you otherwise, these companies do not have the right to use your personally identifiable information).
d. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or, investigate fraud or crime;
e. If we (or our affiliates) are involved in a merger, acquisition, or sale of all or substantially all of its assets or equity.
5. Use of Cookies
5.1. What is a Cookie?
A cookie is a small text file that is sent by a website server to your browser and stored on your computer. Cookies allow website operators to accumulate useful information, such as whether the computer (or its user) has visited the site before. Cookies are needed for several functions which make websites work, or work more efficiently, and they can provide information to website owners about how you use their website. Cookies can also be used to show you adverts that are relevant to you, based on your browsing habits, to personalize your user experience. The only personal information a cookie can contain is information supplied by the User while on the Portal.
5.2. How do we use Cookies?
We use cookies to monitor how people use our website, including estimating audience size, consumer behavior, user navigation and patterns of use, to help us provide you with a better service. Cookies also make it easier for you to use the website on future visits and allow us to personalize the content of the website to you by recording information about your preferences. We use both persistent cookies (which expire on a specified date) and session cookies (which expire when you close your browser). Please note that third parties (including, for example providers of external services like web traffic analysis services such as Google Analytics, or advertising services and vendors) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
5.3. You decide which Cookie we use
You can configure cookie settings in your web browser.
However, please bear in mind that if you don’t allow us to use certain cookies, it may prevent you from accessing parts of our Portal(s) or result in a loss of functionality which degrades your experience of the Portal(s).
Company also includes links to other websites. Such websites are governed by their respective privacy policies, which are beyond Company’s control. Once the User leaves Company’s servers (the User can tell where he/she is by checking the URL in the location bar on the User’s browser), use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. That policy may differ from Company’s own. If the User can’t find the privacy policy of any of these sites via a link from the site’s homepage, the User may contact the site directly for more information. Company is not responsible for the privacy practices or the content of such websites. We urge you to refer to the policies of such third parties, prior to accessing such websites.
6. Marketing and Analytics
6.1. We and our third-party service providers that publish advertisements on our webpages, will set or access website cookies on your computer to distinguish you from other users of the Services. Third-party service providers will use cookies in accordance with their own privacy policies and cannot access cookies used by us. This helps us to provide you with a good experience when you use the Services and also allows us to improve the Services.
7. Your Rights
7.1. You have a number of rights in relation to the information we hold about you. These rights include.
a. The right to access the information we hold about you, and to obtain details of processing;
b. The right to withdraw your consent to our continued processing of the information, at any point of time, subject only to any legitimate reason for continued processing in certain circumstances;
c. The right to edit your account information and preferences available with us;
d. The right to erasure of any personal data that we process, in certain circumstances, to the extent permissible in applicable law, and feasible; and,
e. The right to move your information to another service provider, in a compatible format. This will only cover such information which we have received from you.
8. Preservation of your information
Preservation periods for records are based on the type of record, the nature of the activity and product and service that the same is associated with, linked to. The periods for Preservation of your personal information vary, depending on specific legal, business and statutory requirements. We will retain your personal information for such a period that is legally or statutorily necessary, and relevant for us to perform our contractual obligations to you.
9. Security of Information
We understand that we must safeguard your personal information available with us. We use and employ reasonable technical, organizational, logical, physical, administrative measures to protect your personal information against any unauthorized access, modification, or use. We use the industry standard technical and organizational measures to ensure protection of your information available with us.
All information gathered by us is securely stored within a database(s) which resides on server(s) owned/rented by the company. These servers are secured behind a firewall; and have up to date strict security policies.
Even though we maintain and implement the highest security measures, the systems do not become impenetrable. Therefore, a guarantee of the security of our database cannot be absolute, nor is there an absolute guarantee that information supplied by you will not be intercepted while being transmitted to us over the Internet.
As the internet is a dynamic medium, we follow best practices and frequently review and evolve our privacy policy to incorporate scenarios which would be relevant and appropriate, without notifying. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. Any changes to our privacy policy will be posted on this page, which can be referred to know what information is collected, used, stored and under what circumstances disclosed.
10. Children
You must have attained the age of majority to be able to use and access our Services. As a parent or legal guardian, please do not allow your minors under your care to submit Personal Information to us. In the event that such Personal Information of a minor is disclosed to us, you hereby consent to the processing of the minor’s personal information and accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions.
11. Contact Us
Any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns or feedback can be sent to Company at: support@cryptorers.com or by normal/physical mail addressed to:
Attn: Deepak Bansal
Cryptorers Private Limited
C-73, First Floor,Phase-1, Opposite ITI College,
Vivek Vihar, East Delhi -110095
You may update or correct your information through self-service over the Portal; or by contacting us anytime by sending an email to us at support@cryptorers.com clearly mentioning the subject of such email: "change of address/details".
You are requested to include your name, mobile number, pincode, email address when you contact us. You are encouraged to promptly update Your Information.
12. Changes
We make periodical changes to the privacy policy. Any significant changes we may make to our Privacy Policy in the future will be promptly notified to users by posting the relevant terms in a prominent position on the webpage. The new terms may be displayed on the webpage and you will be required to read and accept them to continue your use of the Services. Any queries pertaining to this policy may be directed to Mr. Deepak Bansal at support@cryptorers.com
13. NO WARRANTY
WE DO NOT WARRANT THAT THIS PORTAL, IT’S SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PORTAL, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.
By visiting this Portal, you agree that the laws of the Republic of India without regard to its conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms and Conditions.
Grievance Officer
In terms of the provisions of the Information Technology Act, 2000, as amended from time to time and rules made thereunder, the name and details of the Grievance Officer are given below:-
Mr. Deepak Bansal
C/o Cryptorers Private Limited
C-73, First Floor,Phase-1, Opposite ITI College,
Vivek Vihar, East Delhi -110095
Email- support@cryptorers.com
Time – Monday to Saturday (9.00 am to 5.00 pm)